02/22/2023
2:22PM

8Keys Shipping Policy

Overview

At 8Keys, we aim to provide a seamless and reliable shopping experience for our customers. Below you'll find detailed information about our shipping methods, costs, delivery times, and policies regarding lost or damaged items. If you have any questions or need further assistance, please contact our customer support team.

Shipping Rates and Costs

We offer a variety of shipping options to cater to your needs:

  • Standard Shipping: $10.00
  • Expedited Shipping: $15.99
  • Next-Day Shipping: $25.99
  • International Shipping: Calculated at checkout based on destination and package weight. Additional customs fees may apply.

Shipping Methods

We use trusted carriers to ensure your package arrives safely and on time. Our shipping partners include:

  • United States Postal Service (USPS)
  • United Parcel Service (UPS)
  • FedEx
  • DHL (for international shipments)

Delivery Estimates and Times

Delivery times vary based on the shipping method selected:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Next-Day Shipping: 1 business day
  • International Shipping: 7-21 business days, depending on the destination

Orders are typically processed within 1-2 business days. Please note that processing times may be longer during peak periods or sales events.

Shipping Restrictions or Exclusions

Certain items may have restrictions due to size, weight, or destination. We do not ship to PO boxes for expedited and next-day shipping options. Hazardous materials and certain products are not eligible for air transport and will only be shipped via ground shipping.

Handling of Lost or Missing Packages

If your package is lost or missing, please follow these steps:

  1. Check with neighbors and family members to see if the package was received on your behalf.
  2. Contact the carrier to verify the delivery status and file a claim if necessary.
  3. If the package is not found, contact our customer support within 14 days of the expected delivery date. We will work with the carrier to resolve the issue and may offer a replacement or refund as appropriate.

International Shipping Information

International customers are responsible for any additional customs, duties, and taxes that may apply. These fees are not included in our shipping rates and must be paid upon delivery. Delivery times may vary due to customs processing times. Please contact your local customs office for more information.

Return, Refund, and Exchange Policy

For information on returns, refunds, and exchanges, please refer to our Return and Refund Policy. We recommend reviewing this policy before making a purchase.

Contact Information

For any shipping-related inquiries or further assistance, please contact us at:

  • Email: Info@thedistrict8.com
  • Phone: 3477635339
  • Business Hours: Monday to Friday, 12 PM - 7 PM (EST)

Policy Updates

8Keys reserves the right to update this shipping policy at any time. Changes will be posted on our website, and the effective date will be noted at the top of the policy.

Thank you for choosing 8Keys. We appreciate your business and strive to provide the best service possible. 

Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.

Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.

“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™